Terms of service

OVERVIEW

This website is operated by Lilac City Vapor LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Lilac City Vapor LLC.
Lilac City Vapor LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and conditions and policies referenced herein.
These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website.
If you do not agree, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least 21 years old, or of the legal smoking age in your state or jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

Accounts are required for placing orders online.
All accounts must belong to individuals 21 years or older. Government-issued ID verification is required.

You agree not to use our products for any illegal or unauthorized purpose.

SECTION 2 - AGE RESTRICTIONS

This store is intended for adults aged 21 and over.
By purchasing, you confirm you are of legal age to buy vapor products in your jurisdiction.

ID verification is required prior to completing any online purchase.
Pickup orders require ID matching the order name at the time of pickup.

Providing false information to circumvent age verification is strictly prohibited and may result in order cancellation or legal action.

SECTION 3 - ORDER FULFILLMENT POLICY

Lilac City Vapor LLC does not offer shipping services.
All orders placed online are for in-store pickup only.

Pickup orders are prepared once payment is completed and ID verification is successful.
Please have your order number ready and a valid government-issued ID when picking up.

SECTION 4 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time without explanation.

Your content (excluding credit card information) may be transferred unencrypted over various networks.

Credit card information is always encrypted.

SECTION 5 - MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.
We reserve the right to modify or discontinue products or services at any time.

SECTION 6 - PRODUCTS OR SERVICES

Certain products may only be available online and may have limited quantities.

Descriptions of products or pricing are subject to change without notice.

We do not guarantee that the quality of products, services, information, or materials purchased will meet your expectations.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all transactions.

We reserve the right to refuse or cancel any order you place, including orders that appear fraudulent, suspicious, or violate these Terms.

SECTION 8 - THIRD-PARTY LINKS

We may include links to third-party sites for your convenience.
We are not responsible for examining or evaluating the content or accuracy of third-party sites.

Use third-party sites at your own risk.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

You agree that any feedback, suggestions, or submissions you send us can be used without compensation or obligation to you.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our [Privacy Policy].

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel any orders if necessary.

SECTION 12 - PROHIBITED USES

You may not use the site for unlawful purposes or violate any laws, including but not limited to tobacco and vaping product regulations.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All products and services are provided "as is" without warranties of any kind.

We do not guarantee uninterrupted, error-free service.

You agree that your use of the Service is at your own risk.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Lilac City Vapor LLC and its affiliates, employees, and suppliers from any claim or demand, including reasonable attorneys’ fees.

SECTION 15 - SEVERABILITY

If any provision is determined unlawful, void, or unenforceable, the remaining provisions shall remain in effect.

SECTION 16 - TERMINATION

We reserve the right to terminate your access if you violate these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Lilac City Vapor LLC.

SECTION 18 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington, United States.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update or change these Terms of Service at any time.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms should be sent to:
Email: lilaccityvapor@gmail.com

Supplemental Terms and Disclaimers

WARRANTY DISCLAIMER

Lilac City Vapor LLC provides products "as is" without any warranties, express or implied.

We do not warrant that products, services, or site content will meet your expectations or be error-free.

BATTERY SAFETY DISCLAIMER

Lithium-ion (Li-Ion) and Lithium Polymer (LiPo) batteries are inherently dangerous.
Fire or explosion may occur from improper charging, handling, or storage.

Always:

  • Charge batteries on a fireproof surface.

  • Monitor charging at all times.

  • Use proper chargers specifically designed for Li-Ion/LiPo batteries.

  • Store batteries in non-conductive containers.

Failure to follow battery safety guidelines may cause serious injury or property damage.

PRODUCT USE DISCLAIMER

Products sold by Lilac City Vapor LLC are intended for use by adults only.
Products may contain nicotine, a chemical known to cause birth defects or reproductive harm.

Products are not smoking cessation devices and are not evaluated by the FDA.
Consult your physician before using any vapor products.

Use of products is at your own risk.

NO SHIPPING POLICY

Lilac City Vapor LLC does not offer shipping.
All orders must be picked up in-store by the person who placed the order with a matching ID.

CONSUMABLE PRODUCT DISCLAIMER

E-liquids and other consumables may contain nicotine and should be kept out of reach of children and pets.

Products are not intended to diagnose, treat, cure, or prevent any disease.

IMPORTANT BATTERY SAFETY NOTICE

Failure to properly use lithium batteries may result in fire, explosion, serious injury, or death.
Exercise caution when handling any rechargeable batteries.

By purchasing from Lilac City Vapor LLC, you accept full responsibility for battery safety and product usage.